Privacy Policy – cornerstonehomeconnect.com

Privacy Policy for Cornerstone Home Connect

Effective Date: May 12, 2026

Cornerstone Home Connect respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit a project request, contact us, use our Facebook or social media forms, request financing information, or communicate with us by phone, email, text message, or online form.

Information We Collect

We may collect the following information:

Name
Phone number
Email address
Property address or project location
City, state, and zip code
Type of home project requested
Project details, timeline, budget, and service needs
Photos or documents you choose to upload
Financing interest or requested project amount
Communication history with Cornerstone Home Connect
Website usage information, such as browser type, device information, pages visited, and referral source

We do not request or collect sensitive financial information directly through Facebook or basic website forms. If financing is requested, you may be directed to a third-party financing provider.

How We Collect Information

We may collect information when you:

Submit a form on our website
Submit a Facebook or Instagram lead form
Call, text, or email us
Message us through Facebook, Instagram, or another platform
Message us through Facebook, Instagram, or another platform
Ask about financing options
Visit our website or interact with our ads

How We Use Your Information

We may use your information to:

Review your project request
Contact you about your home improvement needs
Connect you with independent contractors or home service professionals
Send project details to contractors who may be able to assist
Help you explore third-party financing options
Respond to questions and customer service requests
Improve our website, advertising, and customer experience
Send follow-up messages by phone, email, or text
Maintain business records and protect against misuse or fraud

Sharing Your Information

Cornerstone Home Connect may share your information with:

Independent contractors or home service professionals
Third-party financing providers, if you request financing information
CRM, communication, website, marketing, and advertising platforms
Service providers that help us operate our business
Legal, regulatory, or compliance parties when required by law

Contractors are independent businesses and are not employees, agents, partners, or representatives of Cornerstone Home Connect. Any agreement for work, pricing, scheduling, warranties, licensing, insurance, permits, or project performance is between the homeowner and the contractor.

Financing Information

If you request financing information, Cornerstone Home Connect may provide a link or referral to a third-party financing provider. Financing approval, rates, terms, conditions, funding, repayment, and loan servicing are handled directly by the financing provider.

Cornerstone Home Connect does not make credit decisions, approve loans, issue funds, provide lending advice, or control financing terms. Submitting a financing inquiry does not guarantee approval or specific loan terms.

Text Messages and Communications

By submitting your contact information, you agree that Cornerstone Home Connect may contact you by phone, email, or text message regarding your project request, contractor connection, financing inquiry, or related services.

Message frequency may vary. Message and data rates may apply. You may opt out of text messages by replying STOP, or by using any reasonable method that clearly communicates you no longer wish to receive text messages from us. You may request help by replying HELP or contacting us directly.

Consent to receive marketing text messages is not a condition of purchasing any service. Submitting a request does not require you to hire a contractor, apply for financing, or purchase any service.

Cookies, Tracking, and Advertising

Our website and advertising platforms may use cookies, pixels, analytics tools, or similar technologies to understand website activity, measure ad performance, improve marketing, and provide a better user experience.

These tools may collect information such as pages visited, device type, browser type, and interactions with our website or ads. We may use this information to improve our services, measure marketing performance, and present more relevant information to users.

How Long We Keep Information

We may keep your information for as long as reasonably necessary to respond to your request, manage contractor connections, maintain business records, comply with legal obligations, resolve disputes, and improve our services.

How We Protect Information

We use reasonable administrative, technical, and business safeguards to help protect personal information. However, no website, online form, CRM, email, text messaging platform, or communication system can be guaranteed to be completely secure.

Your Choices

You may contact us to:

Request access to your information
Ask us to update or correct your information
Ask us to stop contacting you
Opt out of marketing communications
Request deletion of your information, subject to business or legal recordkeeping needs

Children’s Privacy

Cornerstone Home Connect does not knowingly collect information from children under the age of 13. Our services are intended for homeowners and adults seeking home improvement assistance.

Links to Third-Party Websites

Our website or communications may include links to third-party websites, contractors, financing providers, or service providers. We are not responsible for the privacy practices, terms, policies, statements, actions, or content of third-party websites or independent businesses.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website, forms, or services after updates are posted means the updated policy applies going forward.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Cornerstone Home Connect